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> Use this file to discover available pages before exploring further.
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# How to Activate and Configure Your Checkout Rates

The **Checkout** settings control the live Shipduo rates your customers see at your store's checkout. This article walks through turning them on and configuring each setting.
> 📋 **Before you start:** You also need Shipduo added as a rate option in your Shopify shipping profile. See *How to Activate Shipduo Checkout Rates on Your Shopify Shipping Profile*.
To open these settings, go to **Checkout → Overview** in the left menu.

## Step 1: Choose Which Shipment Types to Offer
At the top, toggle the shipment types you want to quote at checkout:
* **Small parcel** — shows Shipduo small-parcel rates (for orders under your weight limit).
* **LTL** — shows Shipduo LTL freight rates (for orders over your weight limit).
The weight shown next to each (e.g. "Under 150 lbs" / "Over 150 lbs") reflects your **Weight Limit** below.

## Step 2: Turn On Rate Logic
Use the **Rate Logic** toggle as the master switch for showing Shipduo rates at checkout.
> ⚠️ **Important:** This toggle alone isn't enough — you must also add/enable Shipduo as a rate in **Shopify → Settings → Shipping and delivery**, on the **correct shipping profile**.

## Step 3: Set the Weight Limit
**Weight Limit (in Pound)** is the threshold that decides whether checkout uses small-parcel or LTL rates. If the cart weight is **above** this number, Shipduo triggers **LTL** rates; below it, **small parcel**.
This is fully customizable — set whatever weight should switch an order from small parcel to freight. (150 lbs is just the default template value.)
> **[ 📸 SCREENSHOT: Top shipment-type toggles, Rate Logic switch, and Weight Limit field ]**

## Step 4: Configure the Rate (Rate Configuration)
This section sets the defaults Shipduo uses when rating an order:
* **Origin** — the ship-from location used for rating.
* **Smart Dimensions Handling** — the system automatically uses each product's dimensions from your store. The fields below are only a **fallback**, applied when a product has no dimensions.
* **Length / Width / Height (in inches)** — fallback dimensions (used only when product dimensions are missing).
* **Class** — fallback freight class for LTL. Click **Change** to get a suggested class based on dimensions and weight.
* **NMFC** — fallback NMFC code.
* **Pallet Capacity (in Pound)** — the maximum weight per pallet, used to split heavy orders across multiple pallets.
* **Result Sorting** — how returned rates are ordered (for example, cheapest or fastest).
* **Checkout Handling Fee Type** — how the handling fee is applied: **Price** (flat amount) or **Percentage**.
* **Checkout Handling Fee** — the handling fee added to each checkout rate.
* **Backup Rate Name** — the label shown to customers for the fallback rate (e.g. "Default").
* **Backup Rate Amount** — the flat amount charged if no live rate can be returned.
* **Minimum Weight Allowed (LTL)** — the minimum order weight required to return an LTL rate.
* **Custom Pallet Weight (LTL)** — an optional override for the assumed pallet weight.
* **LTL Price Limit** — an optional cap on LTL pricing.
* **Point of Sale** (toggle) — when enabled, adds a **$10** fee to the LTL shipping rate at checkout so your customer covers it.
> **[ 📸 SCREENSHOT: Rate Configuration fields ]**
> 💡 **Tip:** Because Smart Dimensions Handling pulls real product dimensions from your store, keeping your product dimensions up to date gives the most accurate checkout rates. The fallback values are a safety net, not a replacement.

## Step 5: Choose Your Carriers
In the **Carrier** section, control which carriers appear at checkout:
* **Show Transit Time** (toggle) — show or hide estimated transit time on checkout rates.
* For each carrier (SAIA, ABF, Ward, Old Dominion, XPO, Estes, AAA Cooper, TQL, etc.):
    * **On / Off** — show or hide that carrier at checkout.
    * **Change Label** — rename how the carrier appears to your customers.
    * **Connect carrier** — link your own account for carriers that aren't connected yet.
> **[ 📸 SCREENSHOT: Carrier list with On/Off toggles, Change Label, and Connect carrier ]**

## Step 6: Set Default Additional Services
In **Additional Services**, choose any accessorials to include by default on checkout quotes. Anything you check here is factored into the rates customers see.
* **Pickup:** Construction site pickup, Lift gate required at pickup, Limited access pickup, Inside pickup, Residential pickup.
* **Delivery:** Construction site delivery, Lift gate required at delivery, Must notify consignee, Protective from cold, Appointment required at delivery, Over dimension/excessive length, Residential delivery, Limited access delivery, Inside delivery.
* **Order:** Hazardous material, Additional insurance / excess value, Excessive Length.
> **[ 📸 SCREENSHOT: Additional Services with Pickup, Delivery, and Order options ]**

## Step 7: Save
Click **Save** to apply your configuration. Your Shipduo rates will now appear at checkout according to these settings.

## Troubleshooting
* **Rates not showing at checkout?** Confirm **Rate Logic** is On, the correct shipment types are enabled, and that Shipduo is added to the correct **Shopify shipping profile**.
* **Wrong rate type (parcel vs. LTL)?** Check your **Weight Limit** — it's the threshold that switches between small parcel and LTL.
* **Rates look inaccurate?** Make sure your product dimensions are set in your store (Smart Dimensions Handling uses them), and review your fallback dimensions, class, and handling fee.
* **Need help?** Chat with us or contact Shipduo Support.