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# How to Book a Manual Shipment on Shipduo

Manual booking lets you create a shipment from scratch — no order import required. It's the right choice for one-off shipments, freight quotes you want to turn into a booking, or any shipment that didn't come in through Shopify or email integration.
This article walks through booking an **LTL freight** shipment step by step. (You can also choose **Small Parcel**, which uses a similar but shorter form.)

## Step 1: Start a New Shipment
1. From the left menu, go to **Shipments**.
2. Click **Create Shipment** in the top-right corner.
3. Choose **LTL** (or **Small Parcel**) from the dropdown.
## Step 2: Choose Your Role
At the top of the form, select **who you are** on this shipment under **I am the**:
* **Shipper** — you are the sender of the goods.
* **Consignee** — you are the receiver of the goods.
* **Third Party** — you are arranging the shipment on behalf of another party.

## Step 3: Enter Pickup and Destination
Fill in both the **Pickup** and **Destination** panels.
**Pickup**
1. Set the **Date** and the **Pickup Start** / **Pickup End** window.
2. Use **Search Address/Company Name** to find a saved address, or enter it manually: **Address Line 1**, **City**, **State**, **Country**, and **Zip**.
**Destination**
1. Set the **Delivery Start** / **Delivery End** window.
2. Enter the destination address the same way.
> ![](https://storage.crisp.chat/users/helpdesk/website/-/f/8/1/5/f8152ba4a1e1a800/screenshot-0628-031227-pm_uiwspd.jpg)� **Tip:** On manual shipments, residential addresses aren't detected automatically — flag them yourself in Step 5 to avoid carrier re-bills. See *How Residential Address Detection Works*.
>

## Step 4: Add Your Items
In the **Items** section, describe what you're shipping. Each handling unit (e.g., **Pallet 1**) has its own card.
1. Optionally click **Inventory** to pull from saved items, and check **Stackable** or **Hazardous Materials** if they apply.
2. Choose the **Handling Unit** (Pallet, etc.) and number of **Piece(s)**.
3. Enter **Length**, **Width**, and **Height**, and confirm the unit (inch).
4. Enter the **Weight** and unit (Pounds).
5. Add **NMFC Items** / **NMFC Sub** if you have them, and set the freight **Class**.
6. Add a **Description** of the goods.
7. Use **Duplicate** to copy the item, or **Add an item** for additional handling units.
> ![](https://storage.crisp.chat/users/helpdesk/website/-/f/8/1/5/f8152ba4a1e1a800/screenshot-0628-031302-pm_1gubjga.jpg)� **Tip:** Not sure of your freight class? Enter dimensions and weight, then click **Change** next to **Class** for a suggestion based on density.
>

## Step 5: Additional Services and Protection
Use the **Additional Services** panel to add any accessorials the shipment needs:
* **Pickup:** construction site, limited access, residential, lift gate required, inside pickup.
* **Delivery:** construction site, must notify consignee, appointment required, residential, inside delivery, lift gate required, protective from cold, over dimension/excessive length, limited access, must deliver by date.
* **Order:** excessive length.
In the **Shipping Protection** panel, choose **Yes, I do want Protection** to add coverage, or **No** to skip it. See *How Our Shipment Protection Works* for details.
> 💡 **Tip:** Accessorials affect your rate. Selecting the right ones up front keeps your quote accurate and avoids surprise charges later.

## Step 6: Save, Compare Rates, and Book
1. Click **Save & Continue**.
2. On the **Here are your carrier options** screen, review the available rates.
3. Use **Sort by → All / Fastest / Cheapest** to order the results, and switch between the tabs at the top to see rates from each source — **Shipduo's** negotiated accounts and any of your own connected accounts (shown as **(Your Rates)**).
4. Look for the **Best price** and **Fastest** badges to quickly spot the right option, then select a carrier card.
5. Click **Complete for $[amount]** to book the shipment and generate your label or BOL.
> ![](https://storage.crisp.chat/users/helpdesk/website/-/f/8/1/5/f8152ba4a1e1a800/screenshot-0628-031338-pm_1v2hl6i.jpg)� **Tip:** This rate-selection step is the main thing you'll do when shipping **orders from your Shopify store** (or other imported orders). Because the address and item details are already pulled in from the order, you usually skip straight to picking the best rate here.
>

## Troubleshooting
* **Can't continue past a step?** Required fields are marked with a red asterisk (*). Make sure address, dimensions, weight, and class are all filled in.
* **No rates returned?** Double-check your ZIP codes, weight, dimensions, and freight class — incomplete details can stop carriers from quoting.
* **Rate looks off?** Confirm your accessorials and residential flags match the real shipment.
* **Need help?** Chat with us or contact Shipduo Support.