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# How to Connect Your Own SAIA Account to Shipduo

If you have your own **SAIA freight account**, you can connect it to Shipduo to use your negotiated rates and book shipments directly.
## Step 1: Collect Your SAIA Credentials
Before adding your account, make sure you have the following from SAIA:
* **User ID** (SAIA-provided API username, usually an email)
* **Password** (API password)
* **Account Number** (your SAIA freight account number)
* **Rate Key** (provided by SAIA to access rate quotes)
* **BOL Key** (provided by SAIA to generate Bills of Lading)
If you don’t have the API credentials or keys, contact your SAIA representative and request access to their web services.


## Step 2: Log in to Shipduo
1. Sign in to your [Shipduo account]().
2. Go to **Settings → Carrier Accounts**.
3. Click **Add Carrier** and select **SAIA**.

![](https://storage.crisp.chat/users/helpdesk/website/-/f/8/1/5/f8152ba4a1e1a800/screenshot-0912-042912-pm_rxy5wz.jpg)

## Step 3: Enter Your SAIA Account Information
Fill in the required fields as shown in the setup window:
* **Account Label** → A nickname for your account inside Shipduo (e.g., *SAIA Main Account*).
    * This label is important because it will be used when you call SAIA rates inside Shipduo.
* **User ID** → Your SAIA API username.
* **Password** → Your SAIA API password.
* **Account** → Your SAIA freight account number.
* **Rate Key** → The rate key provided by SAIA.
* **BOL Key** → The BOL key provided by SAIA.
💡 *Tip:* Double-check that there are no spaces before or after the values you paste in.
## Step 4: Enable and Save
1. Toggle the **Disabled** switch at the top right to **Enabled**.
2. Click **Save**.
Shipduo will test the connection to SAIA. If successful, your SAIA account will appear under active carriers.
## Step 5: Start Shipping with SAIA
Once your account is connected, you can:
* Get **real-time SAIA rates**.
* Book shipments using your own SAIA account.
* Generate and manage **BOLs** directly in Shipduo.

### Troubleshooting
* **Invalid Credentials:** If you see an error, verify your User ID, Password, Rate Key, and BOL Key with SAIA support.
* **Missing Keys:** Contact your SAIA account manager to obtain your Rate Key and BOL Key.
* **Still Stuck?** Contact [Shipduo Support]() for help.