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# How to Connect Your UPS Account to Shipduo

You can connect your **UPS account** to Shipduo and use your own negotiated UPS rates for shipping. This requires credentials from the UPS Developer Portal.
## Step 1: Get Your UPS API Credentials
To connect UPS, you will need the following:
* **Client ID**
* **Client Secret**
* **Account Number** (your UPS shipper account number)
📌 You can obtain these credentials by following the official UPS guide:
👉 [UPS Developer Portal – Get Started](https://developer.ups.com/get-started?loc=en_US)
If you don’t already have API credentials, you’ll need to sign up for the UPS Developer Kit and generate them.
## Step 2: Log in to Shipduo
1. Go to [Shipduo Login]() and log in with your credentials.
2. Navigate to **Settings → Carrier Accounts**.
3. Click **Add Carrier** and select **UPS**.

![](https://storage.crisp.chat/users/helpdesk/website/-/f/8/1/5/f8152ba4a1e1a800/screenshot-0912-044351-pm_8xotpl.jpg)

## Step 3: Enter Your UPS Account Information
Fill in the fields as shown in the setup window:
* **Account Label** → A nickname for your account inside Shipduo (e.g., *UPS Main Account* or *UPS Test*).
* **Client ID** → Your UPS API Client ID from the developer portal.
* **Client Secret** → Your UPS API Client Secret from the developer portal.
* **Account** → Your UPS Shipper Number.
💡 *Note:* The **Account Label** is important because this is the name Shipduo will display when you select UPS rates.
## Step 4: Enable and Save
1. Toggle the **Disabled** switch at the top right to **Enabled**.
2. Click **Save**.
Shipduo will validate the connection to UPS. If successful, your UPS account will appear under your active carriers.
## Step 5: Start Shipping with UPS
Once connected, you can:
* Get **real-time UPS rates**.
* Ship with your own UPS account.
* Generate labels and track shipments directly from Shipduo.

### Troubleshooting
* **Invalid Credentials:** Ensure your Client ID and Client Secret are copied exactly from the UPS Developer Portal.
* **Account Number Issues:** Confirm your UPS account number matches the one linked to your credentials.
* **Need Help?** Contact [Shipduo Support]() or review the [UPS Developer Guide](https://developer.ups.com/get-started?loc=en_US).