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# How to Ship an Order from Email Integration

Once an order has been imported into Shipduo through email integration, shipping it takes just a couple of clicks. You click **Ship**, the order details that Shipduo's AI pulled from the email pop up, you verify everything is correct, and you book your BOL or label.
> 📋 **Before you start:** This article assumes your orders are already flowing in automatically. If you haven't set that up yet, see [*How to Automate Orders from Any System Using Email Integration*](https://help.shipduo.com/en/article/how-to-automate-orders-from-any-system-using-email-integration-mypwcm/).

## Step 1: Open Your Imported Orders
1. From the left menu, go to **Orders → Emails AI integration**.
2. You'll see the list of orders that were imported from your integration email, each with **Sender**, **Receiver**, **Items**, and **Package** details.
## Step 2: Click Ship
Find the order you want to ship and click **Ship**. The **Order detail** panel opens with everything Shipduo extracted from the order email already filled in.

## Step 3: Verify the Details
Review the auto-filled details and make any corrections before booking:
* **View Email Thread** — open the original email the order came from, if you need to double-check anything.
* **Order number** — edit it if needed.
* **Small Parcel / LTL** — confirm the shipment type.
* **Addresses** — confirm the pickup and delivery locations.
* **Items** — click **Edit** to review or adjust the items.
* **Pallet / Package** — confirm the weight and dimensions.
* **Options** — add any accessorials (lift gate, residential, etc.).
* **Shipping Protection** — choose whether to add coverage.
* **Shipment date** and the **Pickup** / **Delivery** windows.
> ![](https://storage.crisp.chat/users/helpdesk/website/-/f/8/1/5/f8152ba4a1e1a800/screenshot-0628-033957-pm_1wmz2n.jpg)💡 **Tip:** Give the weight, dimensions, and addresses a quick check. AI extraction is accurate, but a fast review ensures you get the right rate.
>

## Step 4: Get Rates and Book
1. Click **Next** (or refresh **Rates**) to pull the available carrier options.
2. Compare the rates and select your carrier.
3. Book the shipment and generate your **BOL** (for LTL) or **label** (for small parcel).
That's it — your imported order is now booked and ready to ship.

## Troubleshooting
* **Details look incomplete?** Use **View Email Thread** to check the original email, then edit the items, addresses, or package before booking.
* **No rates returned?** Confirm the addresses, weight, dimensions, and shipment type are all filled in correctly.
* **Order not in the list?** It may not have imported yet — see the [*email integration article*](https://help.shipduo.com/en/article/how-to-automate-orders-from-any-system-using-email-integration-mypwcm/) to confirm your setup.
* **Need help?** Chat with us or contact Shipduo Support.