How Our Shipment Protection Works
Shipduo offers optional Shipment Protection that you can add to a shipment when you book it. If your goods are lost or physically damaged in transit, protection helps reimburse you beyond what the carrier's standard liability covers — so a damaged pallet doesn't turn into a write-off. This article explains how protection works and how to turn it on. How It Works It's optional and per-shipment. You choose whether to add protection each time you book, and a small fee applies when youFew readersHow to Add Protection After Booking a Shipment
Didn't add Shipment Protection when you booked? You can still add it afterward — as long as the shipment hasn't been picked up yet. Once the carrier picks up the shipment, protection can no longer be added. This article shows you how to add protection to an existing shipment before pickup. ⚠️ Important: Protection can only be added before pickup. After the shipment is picked up, the option is no longer available. Step 1: Open the Shipment Go to your Shipments and open thFew readers