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Articles on:Account and Settings
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  • Getting Started
  • Carrier Setup & Integrations
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  • Freight
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  • Internal for Sales
  • Account and Settings
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  • API access
    title: "API access" description: "Where to find your Shipduo API credentials for custom integrations." API access If you're building a custom integration, the API page is where you manage API access. Steps In the sidebar under Account, open API. Find your API key/credentials. Use them in your integration per the API documentation. Tips Treat API kFew readers
  • Working with Packages, Pallets, and Shipment Specs
    title: "Working with Packages, Pallets, and Shipment Specs" description: "Create reusable presets for packages, pallets, and shipment specifications." Working with Packages, Pallets, and Shipment Specs The Packages page stores reusable presets so you don't re-enter dimensions every time you book. It has three tabs: Package, Pallet, and Shipment Spec. Steps In the sidebar under Account, open Packages. Select Package, Pallet, or Shipment SpecFew readers
  • Billing
    title: "Billing" description: "View and manage your Shipduo billing and payment details." Billing The Billings page is where you manage payment details and review charges. Steps In the sidebar under Account, open Billings. Review your current plan, payment method, and invoices. Update payment details as needed. Where shiFew readers
  • Managing locations
    title: "Managing locations" description: "Save pickup and delivery addresses to reuse when booking." Managing locations Saving your regular addresses under Locations lets you select them when booking instead of re-typing. Steps In the sidebar under Account, open Locations. Add a location with its name and full address. Save. Saved locations appear in the Search Address / Company Name field when you create a shipment.Few readers
  • Managing users
    title: "Managing users" description: "Add teammates and manage who has access to your Shipduo account." Managing users Use the Users page to give teammates access to your Shipduo account. Steps In the sidebar under Account, open Users. Add a user and enter their details. Set their role/permissions. Save — they'll receive access. Tips Give people only the aFew readers
  • Working with NMFC Charts
    title: "Working with NMFC Charts" description: "Build custom freight-class charts that auto-fill NMFC and class by density." Working with NMFC Charts NMFC Charts let you define your own density ranges, NMFC sub values, and freight classes. Once built, a chart can be selected during rating and will auto-fill NMFC Item, NMFC Sub, and Freight Class — so you don't look them up by hand. Steps In the sidebar under Account, open NMFC Charts. Select Create ChartFew readers

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